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  • Customers like
    • Fast card delivery1
    • Overdraft protection1
    • Quick phone customer service1
  • Customers don't like
    • Are a fraud close them1

  • May 09
  • Credit Cards
  • Mexico, Missouri
  • Money Transaction
  • 49

I have had much the same experience. Denied transactions but money disappeared, fees for free atm's that was on their list, and when I contacted them via email so as not to be charged to have customer assistance, they insisted on calling me and forced the fee on me. Even when you talk to the customer service and tell them exactly how things are supposed to be and have all the proof, they talk to... Read more

Was this review helpful? 1 0

  • Apr 29
  • Credit Cards
  • Tyler, Texas
  • Prepaid Card
  • 32

I paid a payment to a storage company for my rental payment. Skylight denied the charge but showed it "pending" on the account. I called from the merchants office, the merchant sent the proof of denied charge, but they gave some flimsy excuse that it could not be a photo. They refused to release the funds back to my account, or pay the merchant. SKYLIGHT IS A SCAMER. THEY CHARGE FEES THAT ARE... Read more

Was this review helpful? 0 0

  • Mar 12
  • Credit Cards
  • Bellevue, Washington
  • Positive Experience
  • 155

I've been banking online with this company for about half a year now, and quite frankly being able to track my purchasing habits and having it graphed out for me in real time has kept me from spending more money than I should ever month. This is a legitimate company and these people complaining are probably all low-income earners who received this from a retail job (As is usual) or do not qualify... Read more

Was this review helpful? 1 2

  • Feb 02
  • Credit Cards
  • Lansdale, Pennsylvania
  • Paycard Account
  • 160

The same thing is happening to me. When I called, I had to give account information. Since I don't have an account, they can't help me. So I emailed customer service, explaining that the owner of the paycard account must have entered the incorrect email address. I was told - several times - that I must log on and change the email address online. I explained that there's no possible way for me to... Read more

Was this review helpful? 3 1

  • Jan 15
  • Credit Cards
  • Nixa, Missouri
  • Prepaid Debit Card
  • 219

First time I used this card, I was charged for a receipt at the ATM that they said would be no charges. Yeah right, I went home and re read the fine print! AHA! You need to choose no receipt, no help, nothing when using the ATM. And ontop of that, US BANK, which is my bank for several years, you are supposed to be able to get cash there free, deposit the checks they provided, free, etc. ... Read more

Was this review helpful? 0 0

They have not gave me Overdraft protection on my account Add comment

I asked for information to be sent to my email address and was told they could not send any info even thought I have alerts already sent to my phone.I know I was bening lied too.they try to over talk you when u stand up for yourself like you are a mental slow person. Add comment

I can review my account and I'm getting so mad. Add comment

  • Oct 06, 2014
  • Credit Cards
  • Cypress, Texas
  • Permanent Card
  • 244

Started working Aug.18,2014 and haven't gotten the permanent card in the mail there for I cant register on line or check my balance. there is no number to call to talk to any one nor a bank to walk into in town to see face to face about the matter. Its horrible to no your pay checks are going some where and you can not get to them. whats next? happen? Its a bad deal and a bad visa... Read more

Was this review helpful? 0 0

100% FULL

  • Sep 23, 2014
  • Credit Cards
  • Lee's Summit, Missouri
  • Skylight Paycard
  • 1
  • 1
  • 423

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been able to get through to a real person in customer service. I will be calling first thing in the morning during "business hours," to attempt to handle this current hurdle. My third paycheck is now entirely gone an inaccessible, 24 hours after deposit and one single atm withdrawal... Read more

Was this review helpful? 3 0

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