Skylight Visa Complaints and Reviews

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Skylight Visa
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  • 12+1 mobile complaints
  • $12.3K claimed losses
  • $942 average
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You know i have been ripped off by you guys for many dollars .you guys have been deducting dollars everytime i use my card and im reporting you guys to better buisness beauro know this so if i was you guys i woould stop all your greedy ***

  • Jun 02
  • Credit Cards
  • San Francisco, California
  • Credit Card Fees
  • 19

I have used this card for 2 years. My card was compromised and used in the state of Florida, I live in California. My entire paycheck was gone, within minutes. I then had fees up to $150.00, if not more. I was then told the fees would not be deducted from my next check being that they were sending me a new one. What a lie, they took the fees and left me $49 to live on. Three weeks, only $49.... Read more

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  • Mar 06
  • Credit Cards
  • Saint Louis, Missouri
  • Skylight Prepaid Visa
  • 64

I just got my Skylight Paycard Visa from my current employer. I had never used one before so I read all the material about fees associated with the card. I used their Surcharge Free ATM finder to find an ATM. It suggest I go to US BANK. I went to US BANK to withdraw money so that I could put into my checking account at my bank since I pay my bills that way automatically. Since it was my first... Read more

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  • Feb 14
  • Credit Cards
  • Atlanta, Georgia
  • Skylight Prepaid Visa
  • 63

My son started a new job (he's 17) they use Skylight cards to pay their employees. My son has had this card for almost 2 months and has never been able to withdrawl at a back or atm. Everytime we go they say the card is declined. Call the number wait forever and the give us a *** reference number to fax a copy of the card his drivers license an social sec. card. Which I dont like faxing! Ever!... Read more

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  • Jan 05
  • Credit Cards
  • Skylight Prepaid Visa
  • 1
  • 67

I have had Skylight for a number of years. It was offered to me by my employer and minus a few bumps in the road I have had really no complaints. Even when I could access an account through a "regular" bank I chose to stay with Skylight, even "promoting its perks" to my fellow employees. Christmas Eve I had a 44 minute most frustrating phone call with a customer service rep and then a manager... Read more

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  • Dec 11, 2013
  • Credit Cards
  • Philadelphia, Pennsylvania
  • Debit Cards
  • 1
  • 60

Ok so I've been a Skylight card holder since 2004, and have witnessed several changes in that period of time. These last changes that occurred in Nov. 2013 are the worst. They have changed the amount you can withdraw at an ATM to 300.00 per transaction which then makes you pay an additional transaction fee if you need more money at one time. I receive my goverment benefit check on a direct... Read more

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  • Nov 14, 2013
  • Credit Cards
  • Phoenix, Arizona
  • Skylight Prepaid Visa
  • 1
  • 65

I lost my skylight visa card, so I called to have it canceled. When I asked when a new replacement card would arrive they told me "Their system is getting an update" and didn't know when that would be. Being that currently that is the only place I have my money I called the next day to ask the same question or if I could transfer funds to my girlfriends account or If they can send me a moneygram... Read more

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  • Nov 08, 2013
  • Banks
  • Madisonville, Kentucky
  • Prepaid Debit Card
  • 2
  • 65

I have had this card for a month and my girlfriend has had hers for a year. The past 3 months, anytime a withdrawal is made at a so-called surcharge free atm we are still charged a fee of $1.50. Calling customer service is daunting, with connect times to a live person taking 30-45 minutes. If you happen to get a live person, you'll find yourself talking to La'Shonda or some other ethnic... Read more

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  • Nov 03, 2013
  • Credit Cards
  • Prepaid Debit Card
  • 50

I had my wallet stolen from my place of employment. I have the skylight card because I get my check a day early with it. I immediately called skylight and reported it. The woman who helped me was nothing short of amazing. She walked me through the entire tedious process of how to file a claim and was extremely patient when I asked multiple questions. She was extremely helpful during a stressful... Read more

Was this review helpful? 1 0

  • Aug 07, 2013
  • Credit Cards
  • Prepaid Debit Card
  • 76

I had the worst experience ever with skylight. My paycheck goes through them too... :( thank goodness it is only for my first paycheck. I had I problem using the check that they sent with the card and skylight customer service instead of helping , gave me all these reasons why I was at fault and I am to blame. It was an fraustrating and exhausting experience talking to them, and they do not even... Read more

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