Skylight Visa Complaints and Reviews

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Skylight Visa
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  • 16+1 mobile complaints
  • $12.7K claimed losses
  • $749 average
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  • Sep 23
  • Credit Cards
  • Lee's Summit, Missouri
  • Skylight Paycard
  • 25

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been able to get through to a real person in customer service. I will be calling first thing in the morning during "business hours," to attempt to handle this current hurdle. My third paycheck is now entirely gone an inaccessible, 24 hours after deposit and one single atm withdrawal... Read more

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  • Sep 22
  • Credit Cards
  • Credit Card Service
  • 10

PLEASE LISTEN TO THIS PERSON AND AVOID SKYLIGHT AT ALL COST... THIS IS THE WORST SERVICE EVER.... their representatives are rude.... takes 20 mins to go through the *** automated machine to get to the rep.. OH AND THEY CHARGE YOU FOR A LIVE customer service....like wtf.. seriously if you don't use your card.. they will take out $5 every month for not using the card WTF... i had taken out $35... Read more

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  • Sep 15
  • Advertisements and Cons
  • Skylight Account
  • 11

All the sudden I have a skylight account, not in my name, sending messages to my gmail account (which is not one I give out). Not sure how to correct this. Sounds like customer service is useless. i have not put any money in the account, so either someone randomly created one for me hoping I will use it, or the person whose name it is in is wondering why they are not getting any e-mails. Anyone... Read more

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  • Aug 15
  • Credit Cards
  • Refund Request
  • 1
  • 1
  • 66

made a purchase and I was sent an a text of how much I had on my card. I went to a store to make a purchase and had the clerk put in the amount that I had left on the card and I would pay the rest in cash, however, skylight took the whole purchase, now I have a credit to you for $3.84 and want to know how to get that money back to you. I called the number on the back on the card that the... Read more

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You know i have been ripped off by you guys for many dollars .you guys have been deducting dollars everytime i use my card and im reporting you guys to better buisness beauro know this so if i was you guys i woould stop all your greedy *** Add comment

     

  • Jun 02
  • Credit Cards
  • San Francisco, California
  • Credit Card Fees
  • 81

I have used this card for 2 years. My card was compromised and used in the state of Florida, I live in California. My entire paycheck was gone, within minutes. I then had fees up to $150.00, if not more. I was then told the fees would not be deducted from my next check being that they were sending me a new one. What a lie, they took the fees and left me $49 to live on. Three weeks, only $49.... Read more

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  • Mar 06
  • Credit Cards
  • Saint Louis, Missouri
  • Skylight Prepaid Visa
  • 302

I just got my Skylight Paycard Visa from my current employer. I had never used one before so I read all the material about fees associated with the card. I used their Surcharge Free ATM finder to find an ATM. It suggest I go to US BANK. I went to US BANK to withdraw money so that I could put into my checking account at my bank since I pay my bills that way automatically. Since it was my first... Read more

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  • Feb 14
  • Credit Cards
  • Atlanta, Georgia
  • Skylight Prepaid Visa
  • 142

My son started a new job (he's 17) they use Skylight cards to pay their employees. My son has had this card for almost 2 months and has never been able to withdrawl at a back or atm. Everytime we go they say the card is declined. Call the number wait forever and the give us a *** reference number to fax a copy of the card his drivers license an social sec. card. Which I dont like faxing! Ever!... Read more

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  • Jan 05
  • Credit Cards
  • Skylight Prepaid Visa
  • 1
  • 1
  • 138

I have had Skylight for a number of years. It was offered to me by my employer and minus a few bumps in the road I have had really no complaints. Even when I could access an account through a "regular" bank I chose to stay with Skylight, even "promoting its perks" to my fellow employees. Christmas Eve I had a 44 minute most frustrating phone call with a customer service rep and then a manager... Read more

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  • Dec 11, 2013
  • Credit Cards
  • Philadelphia, Pennsylvania
  • Debit Cards
  • 1
  • 1
  • 118

Ok so I've been a Skylight card holder since 2004, and have witnessed several changes in that period of time. These last changes that occurred in Nov. 2013 are the worst. They have changed the amount you can withdraw at an ATM to 300.00 per transaction which then makes you pay an additional transaction fee if you need more money at one time. I receive my goverment benefit check on a direct... Read more

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