• Fast card delivery1 votes
  • Overdraft protection1 votes
  • Quick phone customer service1 votes
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  • Mar 12
  • Credit Cards
  • Bellevue, Washington
  • Positive Experience
  • 89

I've been banking online with this company for about half a year now, and quite frankly being able to track my purchasing habits and having it graphed out for me in real time has kept me from spending more money than I should ever month. This is a legitimate company and these people complaining are probably all low-income earners who received this from a retail job (As is usual) or do not qualify... Read more

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  • Feb 02
  • Credit Cards
  • Lansdale, Pennsylvania
  • Paycard Account
  • 121

The same thing is happening to me. When I called, I had to give account information. Since I don't have an account, they can't help me. So I emailed customer service, explaining that the owner of the paycard account must have entered the incorrect email address. I was told - several times - that I must log on and change the email address online. I explained that there's no possible way for me to... Read more

Was this review helpful? 3 1

  • Jan 15
  • Credit Cards
  • Nixa, Missouri
  • Prepaid Debit Card
  • 165

First time I used this card, I was charged for a receipt at the ATM that they said would be no charges. Yeah right, I went home and re read the fine print! AHA! You need to choose no receipt, no help, nothing when using the ATM. And ontop of that, US BANK, which is my bank for several years, you are supposed to be able to get cash there free, deposit the checks they provided, free, etc. ... Read more

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They have not gave me Overdraft protection on my account Add comment

I asked for information to be sent to my email address and was told they could not send any info even thought I have alerts already sent to my phone.I know I was bening lied too.they try to over talk you when u stand up for yourself like you are a mental slow person. Add comment

I can review my account and I'm getting so mad. Add comment

  • Oct 06, 2014
  • Credit Cards
  • Cypress, Texas
  • Permanent Card
  • 217

Started working Aug.18,2014 and haven't gotten the permanent card in the mail yet.so there for I cant register on line or check my balance. there is no number to call to talk to any one nor a bank to walk into in town to see face to face about the matter. Its horrible to no your pay checks are going some where and you can not get to them. whats next?....to happen? Its a bad deal and a bad visa... Read more

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100% FULL

  • Sep 23, 2014
  • Credit Cards
  • Lee's Summit, Missouri
  • Skylight Paycard
  • 1
  • 1
  • 389

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been able to get through to a real person in customer service. I will be calling first thing in the morning during "business hours," to attempt to handle this current hurdle. My third paycheck is now entirely gone an inaccessible, 24 hours after deposit and one single atm withdrawal... Read more

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  • Sep 22, 2014
  • Credit Cards
  • Credit Card Service
  • 220

PLEASE LISTEN TO THIS PERSON AND AVOID SKYLIGHT AT ALL COST... THIS IS THE WORST SERVICE EVER.... their representatives are rude.... takes 20 mins to go through the *** automated machine to get to the rep.. OH AND THEY CHARGE YOU FOR A LIVE customer service....like wtf.. seriously if you don't use your card.. they will take out $5 every month for not using the card WTF... i had taken out $35... Read more

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  • Sep 15, 2014
  • Advertisements and Cons
  • Skylight Account
  • 110

All the sudden I have a skylight account, not in my name, sending messages to my gmail account (which is not one I give out). Not sure how to correct this. Sounds like customer service is useless. i have not put any money in the account, so either someone randomly created one for me hoping I will use it, or the person whose name it is in is wondering why they are not getting any e-mails. Anyone... Read more

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