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I have had this card for a month and my girlfriend has had hers for a year. The past 3 months, anytime a withdrawal is made at a so-called surcharge free atm we are still charged a fee of $1.50.

Calling customer service is daunting, with connect times to a live person taking 30-45 minutes. If you happen to get a live person, you'll find yourself talking to La'Shonda or some other ethnic warrior, who will cut you off, put you on hold, or just sass you. As expected, La'Shonda is useless.

Avoid this service, it is terrible. I'd rather get paid in rolled up pennies than use this card again.

Monetary Loss: $8.

Location: Madisonville, Kentucky

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Damauri Djb

I have had the same problem. I even used the Surcharge free ATM finder on their site, went to that ATM listed and still got charged $6.50 in ATM fees.

Guest
reply icon Replying to comment of Damauri Djb

I had the same problem with being charged ATM fees after going to the ones on their Surcharge Free list. It was explained to me there will ALWAYS be a fee from Skylight to use the ATM.

The Surcharge Free list was a service to show us which places don't charge their own fees. Nowhere is this $2.50 fee mentioned.

It took me over an hour to get my $5.00 back.

Guest

Not straight to the point,racist :x

Guest
reply icon Replying to comment of Guest-789485

I, too, agree, but "a roll of pennies" was hella funny. I wouldn't care if Craimer, himself, told this story, popped laughing...

=) But, what if he is black, as well. I'd call a girl helping me on the phone, with an attitude some type of name like that, as well. I mean, what's that girl name from SNL that says, "Imma cut you!!!", name???

Back to the facts: I appreciate these reviews. I really want to say that this company I work for is now confirmed to be crooked of some sort.

And, I been here going on 3 years... "Crooked is what crooked does..."

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