Erica T Kqt

Over draft on expired card!

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I will not be using skylight anymore I switched my stuff over to my bank account. I told McDonalds to only use what was left on my card and Ill pay the rest in cash. She didnt listen and over drafted my card. Im just trying to figure out how to pay the overdraft fee but its impossible to get ahold of anyone!
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Pros:
  • Customer serivce
Cons:
  • Need to speak to a live person

Preferred solution: Pay a overdraft fee

Rachel N Mst

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Verified Reviewer
| map-marker Denver, Colorado

Bruce Griffin

My dad Bruce Griffin had an account with skylight one but has now passed away. On April 7,2021 I faxed the legal documents to you so that I could get the money off of his paycard. I have not received anything back from you. Please let me know what is going on.
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Idali Kdq
map-marker New Philadelphia, Ohio

My card isn't activating

Hey I been waiting for a week now and my information hasn't been updated I need yall to fix that now I get paid soon
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Houston, Texas

Need my money

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Skylight One - Need my money
Skylight One - Need my money - Image 2
Skylight One - Need my money - Image 3
I paid Albertsons $50.00 to transfer it to my card & they said I had to call the company and get it verified & when I did she told me I need to email a picture of my I.D and a 2nd form of identification to the company
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Laura G Hrz

I don't forgot my username and password for my card

I work at Carls Jr. and I dont know they use card for pay card and I forgot my username and password to longin to the pay card I want to renew my password and username
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Preferred solution: Renew password and username

Anonymous
map-marker Nashville, Tennessee

Skylight started it connecting to my wi fi.

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'My skylight will NOT reconnect to our wifi We have tried everything. No one has reached out to me to help or replace this awful device.
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User's recommendation: Don't buy

Anonymous
map-marker Portland, Tennessee

Need to talk to a person

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Skylight one basically just told me that I was scammed and charged $79 by a scam could meant and that the scam company which doesn't even have a working phone number somehow proved to them that I had authorized the transaction online. So they're not giving my money back to me. If your reading this I would strongly recommend not doing any business with skylight one or netspend.
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User's recommendation: Do not open a bank account with skylight one or netspend because they will accept proof from a scam company and they will not try to help you out at all.

Anette Fap
map-marker Wichita, Kansas

Check balance

I need to get my balance and I don't have that card no more so I have to call to get it from a customer service representative and every time I call the system is not giving me the option to choose to talk to someone
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Thasha A

My account is locked

I don't know if someone accessed my account but I'm locked out of my online account I cannot access anything
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Loss:
$50
Pros:
  • Customer service
Cons:
  • Terrible customer service

Preferred solution: Need someone to call me asap

Kevin A Zjy

I havent recieve my card yet

I ordered my card and I haven't received it yet and I was just trying to track it to see when will I receive it so I will know
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Pros:
  • Anytime alerts and web site
  • Quick funds replacement
  • Money before payday
Emilee P Qmv

Forgot username

I needed a representative not an automated line I forgot my username. Recently I got a new card activated it and put it away. I spoke with a CS rep and changed my email on file too! And now my old card is the one attached to my account and I need my new one activated.
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Loss:
$1000

Preferred solution: My account unlocked! And my username and password

Ginger M Dme
map-marker Newton, Kansas

Make it work?

My skylight app stopped working. So I deleted it and downloaded another one a new one. But I still want to use the Privileges for which we have already paid and add captions to my photos. Please upgrade me to the service I had previously and make it all good. I have stopped using the fragrantflower email because of issues with Google. Please accept Gingermicorazon@***.com as my email. Thank you
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Anonymous
map-marker Elko, Georgia

Need my money

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Skylight One - Need my money
I can't not sign into my account cant get ahold of anyone by phone
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Debra d Jgc

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Verified Reviewer

Can't activate my card

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It wont let me activate, its saying something about upgrade. Everytime I try to click on the activation part, it wont do.
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Preferred solution: Activate my work card!

Renea S Hik

They have my money in an old account And I need to transfer it to my new account

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I need to get in contact with someone just so I can transfer my money from an old account to my new account and I cant get no one on the phone and I really need to pay my bills and buy my kids stuff
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Preferred solution: Just want to talk to Wanted to talk to somebody so I can transfer my money

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