Skylight One
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges on my wife's account.
- Terrible customer service
Preferred solution: Full refund
User's recommendation: DON'T GET INVOLVED WITH THIS COMPANY!!!!!
Check
User's recommendation: O
What a joke
Preferred solution: Full refund
Your service is not satisfying I have been waiting on a replacement card and the numbers that are provided are no help
Preferred solution: Deliver product or service ordered
User's recommendation: Live representative to talk with
Trying to access a all access card for another account it says something about dispute I don't have any disputes
I have called you all 3 times this week trying to activate my all access card unable to do that because there was a dispute on my other account which happened 2 months ago it's already solved this week everytime I talk with customer service they assure me it would only take 1 day to get dispute off I called back tonite talked to 2 different customer service dispute still on there cannot register my all access card wich has Christmas money on there wich each customer service promised me I could register my card today well that ain't happening because dispute still on there and I just got off phone with customer service and he hung up on me I'm very pissed off
User's recommendation: Please don't relay on them taking care of your problems you have to keep calling them it gets old very upsetting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActivate card
Preferred solution: Full refund
DISPUTE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHavent received my check
- Idk anymore
- Alot seem like now my check missing
Preferred solution: My deposit I worked for
User's recommendation: Just get a regular bank account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard issues speak to customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSecurity
Preferred solution: My card unlocked
Fraud alert on my account card is block
- Overdraft protection
- Quick funds replacement
- Protected from overdrafting
- Will not let me access my card
- Everything to do with this card
- Are a fraud close them
Preferred solution: Full refund
User's recommendation: Be careful what you are type in your Information into
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my card
Preferred solution: My card asap
User's recommendation: Stay away from this bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Rapids, MichiganTerrible agents
My name is Sasha White, I have called over 5 times to resolve an issue with my card. Every agent that I have spoken to looking for help has failed me George, Maria and Love have all failed in helping the customer.
I am beyond disappointed and frustrated. The first agent George cut my card off without asking if thats what I wanted to do. Not one of the three agents understood me and would not transfer me to a supervisor. I have been with this company for years.
I have never been on hold for more that 5 minutes today Ive been on hold for 30 minutes. Tomorrow morning Ill be calling back taking my cash and no longer using skylight for business.
Preferred solution: Full refund
User's recommendation: Don’t do business there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany stole money from us.
- Costumers service provides no services or solutions
- Refusal of trying to find other solutions to get money back
- Online services provide little to no info
Preferred solution: OUR *** MONEY IN OUR CLBANK ACCOUNTS BACK.
User's recommendation: DO NOT USE THIS BANK/COMPANY.
Always getting hacked
- Direct deposit
- No security
Preferred solution: Full refund
User's recommendation: Waste of time
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