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Summary of Skylight Visa Customer Service Calls

704 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:27 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Skylight Visa to Ask about:

Cards:

  • “Cannot use card online”
  • “I need to activate my card now”
  • “Demagnetized my card”

Account:

  • “Tried changing my password but I don’t know my password and now says account is locked”
  • “Need to activate new account”
  • “Switching money to a new account”

Staff:

  • “Customer service”
  • “Need to talk to a customer service”

Payments and Charges:

  • “2 charges pending from dominoes pizza in the amt pf 32.43 each.”
  • “Got charges on my card that not for to be there”
  • “Because I was overcharged at a gas pump and I don't want an overdraft fee”

Employment:

  • “Access paystubs”
  • “Pay stubs”
  • “A print out of my check stub to my email”

Cancellation:

  • “Cancel a lost card”
  • “Cancel a pending transaction”

Refund:

  • “Refund”

Product/ Service quality:

  • “I need a copy of my last pay from quality inn”

Other:

  • “Incorrect transaction”
  • “Verificar si retiraron alguna cantidad”
  • “Never sen”

About Skylight Visa

Top 5 Skylight Visa Products

Account, Prepaid Card, Debit Card, One Prepaid Card, Atm Machine

Top 5 Likes about Skylight Visa

Customer service, Overdraft protection, I like your help, Fast card delivery, Easy to use

Top 5 Dislikes about Skylight Visa

Service, Inane justifications for lying, Deceptive practices, Cumbersome and possibly deceptive, Charge you for using your money

Summary

Skylight Visa is a prepaid debit card issued by MetaBank. It is offered as an alternative way to receive direct deposit of your pay with the security and convenience of a bank account. Skylight gives the possibility to open an account to every potential customer, no matter what his credit history is. Clients can sign for purchases at any place wherever Visa debit cards are accepted and request cash withdrawals up to their balances at any bank that accepts Visa cards. Besides that, Skylight Visa card can be used for paying bills online or by phone. With Skylight cash advances and online/telephone purchases are always free.

Skylight Visa reviews and complaints

Skylight Visa is ranked 10 out of 302 in Cards category

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Skylight Visa Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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